Standard | Premium | Platinum | |
On -site support 12-Months | Yes | Yes | Yes |
Unlimited Report Support | Yes | Yes | Yes |
Software Support | No | Yes | Yes |
Printer & Networking Support | No | Yes | Yes |
Antivirus & Virus Removal | Optional | Yes | Yes |
Free Visits Per Year | 6 | 12 | 24 |
Discount On Spares | Yes | Yes | Yes |
AMC Charges Per Desktop | 1000 | 1400 | 1600 |
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* Labour Charge Free, There will be a charge for all faulty or replacements parts that been purchased outside the Two Year warranty period.
* In addition to above covers mechanical breakdown of cameras, power supply, lenses and DVR, the replacements of equipment is at the discretion of the company.
To help maintain your CCTV system, Caught on Camera have put together this checklist of everything you need to know.